Privacy Policy

Effective Date: 05.22.2026

Business Name: Eden Group Holdings LLC

DBA: Eden Media

Website: theedengrp.com and media.theedengrp.com

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Appointment or consultation details
• Information submitted through our forms
• Communications between you and our team
• Any other information you choose to provide

We may also collect technical information automatically, such as IP address, browser type, device information, pages visited, referring URLs, and website activity through cookies, pixels, analytics tools, and similar technologies.

How We Use Your Information

We may use your information to:

• Respond to your inquiries
• Schedule, confirm, remind you about, or reschedule appointments and consultations
• Provide marketing agency services
• Send service-related updates and customer support communications
• Follow up after consultations or missed appointments
• Send promotional messages if you have opted in to receive them
• Improve our website, services, advertising, and customer experience
• Maintain records and comply with legal, regulatory, and business obligations

SMS/Text Messaging

If you provide your phone number and opt in to receive text messages, Eden Group Holdings LLC DBA Eden Media may send SMS messages based on the type of consent you provide.

Non-marketing messages may include appointment confirmations, appointment reminders, rescheduling notifications, missed appointment follow-ups, consultation follow-ups, and customer support communications related to marketing agency services.

Marketing messages may include promotional offers, discounts, service updates, marketing tips, consultation offers, new service announcements, and re-engagement messages related to marketing agency services.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out at any time. You may reply HELP for assistance.

No Sharing of Mobile Opt-In Information

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

Limited Use of Information

We do not sell, rent, trade, or share customer personal information for marketing or promotional purposes.

We may use trusted service providers solely to help us operate our business and provide services to you, such as website hosting, CRM systems, scheduling tools, customer support, analytics, payment processing, and text messaging delivery. These service providers may only access information as needed to perform services on our behalf and are not permitted to use it for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

We may disclose information only if required by law, regulation, legal process, or to protect our rights, business, customers, or property.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve performance, measure advertising effectiveness, and improve user experience.

You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

You may unsubscribe from email marketing by using the unsubscribe link in our emails, where applicable.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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